Keith Zabrocki: Allstate Insurance

Bios

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  Miles Johnson

  Director of Operations

  Miles has been with this Agency since July 2020. He originally joined the team in a hybrid sales and customer service role, where he quickly dove into learning the ins and outs of insurance. With guidance from Keith and a lot of hands-on experience, Miles became a go-to team member and a natural fit for leadership when the opportunity came up. Before joining this Agency, Miles started his insurance career back in 2017 at a local Allstate agency, working in sales. Since then, he’s built a strong foundation in the industry and brought that experience to help our agency continue growing and thriving. Now, as Director of Operations and Service Team Manager, Miles helps lead the charge in keeping things running smoothly behind the scenes and helping see that our team has what they need to succeed. One of his proudest achievements? Being part of one of the top agencies in Central Ohio—and doing it while keeping our fun, supportive team culture intact. What really motivates Miles is seeing the agency reach its goals and knowing the whole team had a hand in that success. He’s known for his sharp attention to detail, strong memory, and ability to keep things organized, even when the pace picks up. Even though some of our team works remotely, Miles loves when everyone can make it into the office—there’s usually good food, lots of laughs, and his dog Remy is always around to say hi. At the end of the day, no matter how much fun we’re having, Miles helps safeguard that we stay focused and keep pushing toward even bigger goals. His vision? To continue growing the team while staying true to the high standards and team-first mindset that makes this Agency Group such a great place to work.

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  Morgan Mummey

  Customer Care Professional
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  Conrad Merchant

  Customer Care Professional
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  Tyler Herrig

  Customer Care Professional

  Tyler has been a dedicated member of the agency for the past two years, bringing a strong background in customer service and a passion for helping people navigate their insurance needs. Starting his insurance career representing Allstate, Tyler quickly grew into a great Customer Services Representative —someone customers rely on for clear, honest answers and personalized coverage. In his current role as a Customer Services Representative, Tyler helps review policy coverages, answers insurance-related questions, and ensures each customer feels confident and informed about their protection. He’s known for his attention to detail, excellent record-keeping, and strong communication skills—all of which help him deliver top-tier service. One of the achievements Tyler is most proud of is the effort our team puts into proactive customer outreach. Whether it’s explaining coverages or stepping in when unexpected issues arise, Tyler is ready to support customers with professionalism and care. What motivates Tyler the most? Knowing he’s helping people prepare for whatever life throws their way. His goal is simple but powerful: to help see customers understand exactly what they’re covered for, and to make that process as easy and stress-free as possible. Tyler is also a big fan of the positive, team-focused culture at Zabrocki. He appreciates how every team member shows up ready to help, celebrate wins, and push each other to do their best work. Looking ahead, Tyler hopes to help the agency grow into the #1 Allstate agency in the industry by continuing to put customers needs first and raising the bar on service and professionalism across the board.

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  Sid Yadav

  Associate Agent

  Sid has been part of the Allstate family for nearly seven years, bringing experience, passion, and dedication to his role as a Senior Associate. Over the years, he has developed a deep understanding of the insurance industry and now takes pride in using that knowledge to help his teammates and customers succeed. Before joining Allstate, Sid thrived in leadership and sales management roles, where he discovered his love for connecting with people and solving problems through meaningful conversations. That same drive continues to define his work today. Throughout his career, Sid has achieved many milestones and broken through countless barriers, but what he values most are the relationships he’s built — with customers, his colleagues, and his community. His perfect day at work is one where he helps customers save money, helping protect their families, and feel confident about their future, all while watching his teammates reach new heights. Sid believes in the power of teamwork, growth, and integrity. Being treated fairly, encouraged to learn from mistakes, and equipped with the right tools for success has shaped his experience at Allstate — a place he proudly calls home. Known for his natural problem-solving skills, Sid is committed to finding solutions no matter how challenging the situation. Fluent in English, Hindi, Urdu, and Punjabi, he connects deeply with customers from diverse backgrounds, helping see everyone he speaks with leaves their conversation feeling happier and more confident than when it began.

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  Nicholas Kilo

  Associate Agent
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  Bradley Nealon

  Associate Agent

  Hi, I’m Bradley! I’m an Associate Agent representing Allstate, and I’ve been part of the team for about 4–5 years now. I started my insurance career in 2021, spending time as both an Allstate and independent agent, which gave me a well-rounded understanding of the industry and the needs of customers. What I’m most proud of is how much I’ve learned and grown each year. Insurance is always evolving, and I enjoy continuing to build my skills and knowledge so I can serve customers even better. I’m motivated by the idea of achieving financial freedom — not just for myself, but for helping others feel more secure and confident about their financial future too. I love that this career gives me the flexibility to travel, stay active, and enjoy life outside of work. One of the best parts of my job is the team culture. We have a great group of people who make every day enjoyable — whether we’re working together or out having fun at team events like bowling, Topgolf, or Clippers games. Looking ahead, I hope to continue contributing to the growth of our office while also learning from and mentoring others. I bring an eagerness to learn, a positive attitude, and a team-first mindset to everything I do.

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  Chris Meiring

  Associate Agent

  Chris is an Associate Agent with the agency, where he has spent the past six months helping individuals and families protect what matters most. With over five years of experience in the insurance industry, Chris began his career as a life insurance agent—driven by a deep passion for supporting families through life’s unpredictable moments. That same passion inspired him to expand into property and casualty insurance, allowing him to help offer more comprehensive protection tailored to each customers unique needs. Whether it’s helping someone insure their first home or navigate coverage after an incident, Chris brings a personal, thoughtful approach to every conversation—treating each customer with the same care and attention he would offer his own family. Chris believes insurance isn’t just another expense—it’s a foundation for peace of mind. It’s what makes major life milestones like buying a car or recovering from the unexpected not only possible, but manageable. His mission is to shift the way people think about insurance by helping provide personalized guidance, reliable protection, and a genuine commitment to service.

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  Tessa Bennett

  Associate Agent

  Hi, I'm Tessa! I’m a Licensed Sales Agent representing Allstate, bringing two years of dedicated experience in the insurance industry. Since starting my career, I’ve grown steadily in product knowledge and customer service, helping individuals and families find the right coverage to meet their unique needs. One of my favorite things about my career, is the strong rapport I build with customers—creating meaningful connections that go beyond transactions. I’m motivated by the opportunity to truly help people and guide them. At Allstate, I value the strong sense of teamwork that drives our success. My aim is to lead with empathy, both within the company and across the industry, while continuing to grow in my role and make a positive impact.

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  Timothy McKinley

  Associate Agent

  Hi, I’m Tim! I’m an Associate Agent here, and my goal is simple — to help people find the right coverage for their needs while saving them money. I started in the insurance industry in 2024, working on the service side before moving into my current role. Those early experiences really taught me the importance of listening to people and finding solutions that truly fit their lives. I’ve been with the company for about two months now, and I can honestly say I love the family atmosphere we have. Everyone looks out for each other, and we even hang out outside of work — it’s more than just a job, it’s a team I’m proud to be part of. What really motivates me is helping people see that insurance doesn’t have to be complicated or impersonal. I take pride in treating every customer like family and proving that we genuinely care about their needs. If I can help someone save money and feel confident about their coverage, that’s a win in my book. Before joining the insurance world, I spent years in both customer service and public safety, which taught me a lot about communication, trust, and taking care of people. Those experiences shape the way I approach customer interaction today. At the end of the day, I want to change the stigma that insurance agents don’t care. When someone works with me, I want them to know they’re in good hands — that I’m here to help protect what matters most to them.

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  Remington

  Office Mascot

  I’m the official mascot of the office — a very important job I’ve had since I was just a tiny pup. I was born in September 2020 and joined the team that November. I belong to our amazing Director of Operations, Miles Johnson, and Mr. Keith has been kind enough to let me tag along with my dad to work ever since day one. These days, I’m a part-time pawfessional, spending my Fridays in the office. My main duties include spreading pawsitive vibes, greeting everyone with tail wags, and helping see the team stays happy and motivated. Of course, I also take my nap schedule very seriously... and if you happen to have snacks, don’t be surprised if I’m suddenly your new best friend! Life as the office pup is pretty sweet — and I wouldn’t trade it for all the tennis balls in the world. 🐾

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  Megan Deaton

  Customer Care Professional